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How samurai33 Handles Your Personal Information

This Privacy Policy explains exactly what data samurai33 collects when you open an account, make deposits via DANA, OVO, or GoPay, and use our mobile lobby — and what we do with it.

Account data handled with careDANA, OVO, GoPay transaction privacyCookie controls in your handsData retention limits appliedContact us to request changes
samurai33 How samurai33 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our approach to data security covers account access controls, payment data handling, cookie management, and how long we keep records. Each area below reflects what we actually do — not a generic policy template.

Account Security and Access

Your account is protected by login verification, including OTP checks on new devices. We monitor for unusual access patterns and flag sessions that do not match your typical mobile or desktop behaviour.

Payment Data and E-Wallets

DANA, OVO, and GoPay transaction details are passed to the relevant payment processor only to complete your request. We do not store full wallet credentials on our servers after a transaction clears.

Cookies and Tracking

We use cookies to keep your session active across the mobile lobby and desktop. You can adjust cookie preferences in your browser settings; some functional cookies are required for login continuity.

Retention and Deletion

We retain account data for as long as your account is active and for a period after closure as required by applicable rules. Once the retention window closes, records are deleted or anonymised.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat Support

Open the chat icon from your account dashboard to reach our support team directly. Available for account data questions, including requests to update or review stored information.

Email Data Requests

Send a written request to our support email for formal data access, correction or deletion queries. We respond to verified account holders; include your registered email for faster handling.

In-App Account Settings

Some data preferences — like cookie settings and marketing contact opt-outs — can be managed directly inside your account settings on mobile or desktop without contacting support.

Your Privacy Rights — Questions Answered

These are the questions we get most often about data, account privacy and how to act on your rights. If your question is not here, reach us through the contact paths above.

We collect your name, email, phone number, and the e-wallet you choose — DANA, OVO, or GoPay. Device and session data is also logged automatically when you access the lobby.

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions you start. We do not sell personal data or pass it to unrelated third parties.

Send a request to our support email from your registered address. We verify your identity before sharing any stored data, and we aim to respond to valid requests without unnecessary delay.

Yes. You can request deletion through our support email. Some data may be retained for the period required by applicable rules, but we will delete everything outside those legal requirements.

Cookies keep your session running smoothly on mobile and desktop. Functional cookies are needed for login. You can turn off non-essential cookies through your browser, though this may affect some features.

We retain records for a defined period after account closure, as required by applicable law and internal security standards. After that window, data is deleted or anonymised.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.